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Nokia MIKA: first customized digital assistant to improve telecom operators efficiency

Nokia has launched MIKA a Multi-purpose Intuitive Knowledge Assistant’ which is a customized ‘digital assistant’ that will help to improve telecom operators’ efficiency by providing engineers faster access to critical information. Powered by the Nokia AVA cognitive services platform and underpinned by Nokia’s services expertise, it will provide voice-dictated automated assistance to reduce time spent

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