Tracking and status updates can be done anytime and are also real time. The procedure until today required you to call up the specific service center and inquire about the same, but with the online tracking, you don’t have to go through that.
How to track your device using service order status?
You can easily track your device using 3 simple steps-
Enter your contact/order/service/IMEI/Sn No.
Click on ‘Confirm’ to get an OTP on your mobile number.
Enter the OTP and click on ‘Submit’. You will get the status of your service order along with the details of your device.
Some common service status terms
Under inspection – Your device is being checked
Work in progress – Your device is getting repaired
Ready for delivery – Your device is repaired and is ready to be delivered
Delivered – You have accepted the delivery of your device
Cancelled – Your service order is canceled
You can track Your Phone from Mi.com.
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